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Terms of Service

Effective 7 August 2026 · Last updated 7 August 2026

These Terms of Service ("Terms") govern your access to and use of TAP-ONE, a managed business digitalization platform developed and operated by TapWebs ("TapWebs", "we", "us"). By creating an account, purchasing our services, or otherwise using TAP-ONE, you agree to be bound by these Terms.

1

Eligibility

You must be at least 18 years of age to create an account, purchase our services, or enter into any agreement with TapWebs. If you are acting on behalf of a business, company, partnership, organization, or other legal entity, you represent and warrant that you have the legal authority to bind that entity to these Terms. By using TAP-ONE, you confirm that you satisfy these eligibility requirements.

2

The service

TAP-ONE is a managed digital business growth platform. Rather than selling standalone software, we provide an integrated ecosystem of digital services that help local businesses establish, manage, and grow their online presence, including:

  • Website development
  • Google Business Profile management
  • Reputation management and Google review collection
  • QR and NFC solutions
  • Interactive digital menus
  • Online booking and ordering systems
  • AI business assistant tools
  • Customer growth tools
  • Analytics and business automation
  • Premium branding hardware

We continuously develop new products and capabilities. Features described on our website or in marketing materials as "Coming Soon", "Planned", "Roadmap", or similar are provided for informational purposes only, represent our current product vision, and are not guaranteed to be released. They may be modified, delayed, replaced, or discontinued at any time without prior notice, and nothing on our website, in demonstrations, or on any roadmap constitutes a contractual commitment to deliver any future functionality within a specific timeframe.

3

Billing and payment

TAP-ONE plans are billed monthly in advance. Per month, GST extra. Current plans and pricing are published on our Pricing page:

  • Starter — ₹699/month, GST extra — For businesses that need a secure review QR and dependable AI reply capacity.
  • Growth — ₹1,499/month, GST extra — For growing businesses that need analytics, more QR touchpoints, and flexible AI language.
  • Business — ₹2,999/month, GST extra — For businesses that need the full platform, integrations, and branded customer experiences.

Payment methods

Payments are processed online through Razorpay, our third-party payment gateway. We may introduce additional payment methods over time, including UPI, credit cards, debit cards, net banking, and digital wallets. GST invoices are issued where applicable.

Subscription renewal

Subscriptions renew automatically every billing cycle unless cancelled before the renewal date. You may cancel at any time; cancellation stops future renewals but does not refund the billing period already in progress. See our Refund & Cancellation Policy for full details.

One-time and hybrid services

Some services, such as website development, digital menu setup, QR/NFC setup, and premium hardware, are billed as one-time fees. Certain offerings combine a one-time fee with ongoing monthly maintenance (for example, a website plus monthly upkeep, or a digital menu plus monthly updates).

4

Your responsibilities

By using TAP-ONE, you agree to:

  • Provide accurate and complete information during onboarding and while using the Service
  • Maintain the security and confidentiality of your account and passwords
  • Use the platform lawfully and in compliance with applicable local laws
  • Retain ownership rights for any content you upload, and confirm you have the right to use it
  • Not misuse TAP-ONE or attempt to circumvent its intended use
5

Acceptable use

Your use of TAP-ONE is also governed by our Acceptable Use Policy, which describes activities that are prohibited on the platform.

6

Intellectual property

Unless expressly stated otherwise in writing, all rights, title, and interest in the TAP-ONE platform — including its software, dashboard, source code, user interface, branding, trademarks, logos, documentation, graphics, content, designs, AI systems, and related intellectual property — remain the exclusive property of TapWebs or its licensors.

You retain ownership of the business information, logos, content, images, and other materials you provide to us for the purpose of delivering the Service.

7

Service availability and performance

TAP-ONE is provided on a commercially reasonable, best-effort basis. While we strive to maintain reliable and uninterrupted service, we do not guarantee that the Service will always be available, error-free, secure, or uninterrupted. Scheduled maintenance, emergency maintenance, software updates, third-party outages, internet disruptions, infrastructure failures, and circumstances beyond our reasonable control may temporarily affect availability.

We also do not guarantee any specific business outcomes, including but not limited to:

  • Google search or Google Maps rankings
  • Number of customer reviews
  • Website traffic or lead generation
  • Customer bookings, revenue growth, sales performance, or business profitability
  • Conversion rates or return on investment (ROI)

Results depend on numerous external factors including customer behavior, market conditions, competition, advertising efforts, search engine algorithms, and third-party platform policies.

8

Third-party services

TAP-ONE integrates with and relies upon various third-party platforms, infrastructure providers, and service providers to deliver certain features, including but not limited to Google (Business Profile, Maps, Reviews), WhatsApp, Razorpay, UPI payment networks, domain registrars, cloud hosting providers, email and SMS providers, mapping services, and analytics providers.

Your use of these third-party services may also be governed by their respective terms of service and privacy policies. TapWebs does not control these third-party services and is not responsible for their availability, functionality, policies, security practices, pricing, or changes made by such providers.

9

Communications

By using TAP-ONE or submitting your information, you consent to receive service-related communications from TapWebs through email, telephone, SMS, WhatsApp, in-app notifications, or other appropriate channels. These may include account notifications, onboarding updates, billing information, security alerts, service announcements, support responses, maintenance notices, and other operational communications necessary for providing the Service. Marketing communications will only be sent where permitted by applicable law and may be opted out of where legally required.

10

Limitation of liability

To the maximum extent permitted by law, TapWebs is not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, business interruption, loss of goodwill, changes in search rankings, changes to Google or other third-party platform policies, third-party outages, force majeure events, or losses arising from your own misuse of the Service.

11

Force majeure

TapWebs shall not be liable for any delay, interruption, failure, or inability to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of government, war, civil unrest, labor disputes, power failures, internet outages, cyberattacks, telecommunications failures, cloud infrastructure outages, or failures of third-party service providers.

12

Suspension and termination

TapWebs may suspend or terminate your account for reasons including:

  • Non-payment
  • Fraud or attempted fraud
  • Abuse of the platform or its users
  • Violation of these Terms or our Acceptable Use Policy
  • Illegal activity
  • Security threats to TAP-ONE or its users
  • Repeated policy violations

Plans are month to month; either party may end the arrangement as described in Section 3 above.

14

General terms

Entire agreement

These Terms, together with any applicable service agreements, quotations, invoices, or order confirmations issued by TapWebs, constitute the entire agreement between you and TapWebs regarding your use of TAP-ONE and supersede any prior oral or written understandings relating to the Service.

Changes to these terms

We may update these Terms from time to time to reflect changes in our services, legal obligations, or business requirements. The "Last Updated" date above indicates when they were most recently revised. Continued use of TAP-ONE after revised Terms become effective constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

15

Governing law and contact

These Terms are governed by the laws of the Republic of India, and any disputes arising from them are subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan. For questions, contact us at:

TapWebs

TapWebs, Galta Gate, Jaipur, Rajasthan 302003, India

Support: support@tap-one.app

General enquiries: hello@tap-one.app

Phone: +91 88245 76442

GSTIN: 08ABAFPT3354K1ZZ

Also see our Privacy Policy, Acceptable Use Policy, and Refund & Cancellation Policy.

TAP-ONE — A Product by TapWebs. © 2026 TapWebs. All rights reserved.